Specific Populations

Schools, soup kitchens, food banks, and other entities that provide free or reduced priced food or meals to the public are encouraged to continue providing these services.

You are encouraged to take away food or have it delivered. You may also consume your meal under the guidelines of outdoor dining as long as all applicable guidance is adhered to.

Last Updated 07/16/2020 - 14:23

Visit CDC for information to help you keep your children healthy.

Last Updated 06/25/2020 - 18:15

Visit the CDC COVID-19 information for tips on how to talk to children and teens about COVID-19. 

Last Updated 04/10/2020 - 23:29

Check in with your loved ones often. Virtual communication can help you and your loved ones feel less lonely and isolated. Consider connecting with loved ones by:

  • Telephone
  • Email
  • Mailing letters or cards
  • Text messages
  • Video chat
  • Social media

Visit the CDC for more information on what you can do.

Source: CDC

Last Updated 07/09/2020 - 17:21

To contact us for essential services, please call Public Health at 415-473-7191.

Note: this number is for non-medical questions about COVID-19 (Coronavirus).

Hours of Operation: Monday – Friday, 9:30am to 12pm and 1pm to 5pm.

 

  • Adult Protective Services: 415-473-2774
  • Skilled Nursing/Assisted Living Ombudsman: 415-473-7446
  • Child Protective Services: 415-473-7153
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1-877-410-8817
  • General Relief: 415-473-3450
  • Behavioral Health and Recovery Services Access Line: 1-888-818-1115
  • Information and Assistance - for older adults, persons with disabilities, and family caregivers: 415-457-INFO (415-457-4636)

Starting March 17, 2020, most County of Marin Health and Human Services offices and public spaces are closed. Please call ahead if you have an appointment or are required to be assisted in-person.

Last Updated 04/10/2020 - 22:39

At this time, due to funding limitations, we are closing the rental assistance waitlist and not accepting any new applications after Monday, June 15, 2020.

We are continuing to process requests in the order in which that they were received, but do not anticipate that all requests will be granted. Everyone on the waitlist will be notified in the coming weeks whether or not their request will be fulfilled.

More information can be found here.

Visit the County of Marin's Emergency Rental Assistance Program website for more information and updates on the Emergency Rental Assistance Program.

Ritter Center Care Management Services

Due to the overwhelming need for emergency rental assistance help, the County and the contracted agencies are only taking requests for financial assistance through the Marin Health and Human Services COVID information line. The COVID-19 Information Line is 415-473-7191 (CA Relay Service Dial 711). Phone calls will be answered Monday-Friday, 9:30am-12:00pm and 1:00pm-5:00pm. You can also contact us via email at COVID-19@marincounty.org.

If you have already submitted a request by leaving a voicemail, it will be processed in the order it was received. Please note that there may be a delay in receiving a response due to the high volume of requests.

Visit the Ritter Center website for more information about the essential services offered.

Last Updated 07/16/2020 - 14:37

The following Health (Medical) Clinics will be seeing patients on a limited basis due to COVID19 protocols:

  • Ritter
    • Monday, Wednesday, Friday: 10:00 am - 12:30 pm and 1:00 pm - 3:00 pm
  • Marin City Health and Wellness
    • To address your health questions, call 415-339-8813 Monday - Friday: 9:00 am - 5:00 pm
    • Call the Marin City HHS hotline at 415-339-3135
  • Marin Community Clinics
    • 415-448-1500
Last Updated 07/08/2020 - 15:14
  • San Rafael: Breakfast to go - St. Vincent de Paul Society 6:30 am - 8:00am
  • San Rafael: Lunch to go - St. Vincent de Paul Society 11:00 am - 1:00 pm
Last Updated 07/08/2020 - 12:00

To verify current schedules, visit https://marinmobilecare.org/.

Call to schedule a shower: (415) 497-1318

  • Novato Downtown Streets Team
    • Monday / Wednesday, 6:00 am – 8:40 am
    • 816 State Access Road
    • Bus Route: 49
    • No appointment necessary this location only
  • San Rafael Health & Wellness Campus
    • Monday / Wednesday, 6:00 am – 8:40 am
    • 3240 Kerner Blvd
    • Bus Routes: 29, 35, 36
  • San Rafael Community Center on B Street
    • Last day of service: July 16
    • Monday / Thursday, 11:00 am – 1:40 pm
    • 618 B St
  • Sausalito Marinship Park
    • Tuesday / Friday, 8:00 am – 10:40 am
    • Testa Street at Marinship Way
    • Bus Routes: 71X, 30, 92
  • Fairfax Community Church
    • Saturday, 9:00 am - 11:40 am
    • 2398 Sir Francis Drake Boulevard
    • Bus Routes: 23X, 23
Last Updated 07/08/2020 - 12:14

NOTE: The parks listed below are open for these services, even if they are closed to other visitors.

  • San Rafael: St. Vincent de Paul Society
  • San Rafael: Boyd Park
  • San Rafael: Library
  • San Rafael: Circle K/Burger King at Francisco East & Bellam
  • San Rafael: Ritter Center
  • Novato: Binford Road
  • Novato: Taco Bell on Rowland
Last Updated 04/10/2020 - 22:35

For assistance, please contact the Disability Rights California confidential intake line at 1-800-776-5746, available 9:00 am - 4:00 pm, Monday through Friday or For TTY call: 1-800-719-5798.

 

Disability Rights California can help you if:

  • You have questions about your legal rights during an outbreak.
  • Are seeing information that is not accessible from other agencies.
  • Feel you are experiencing an extra layer of disability discrimination during this time.
  • We can talk to you about your questions, determine how we can help, and get you the information that you need.
Last Updated 04/10/2020 - 22:34

Information and Assistance - for older adults, persons with disabilities, and family caregivers: 415-457-INFO (415-457-4636). 

Last Updated 04/10/2020 - 22:29

We do not currently know if pregnant people have a greater chance of getting sick from COVID-19 than the general public nor whether they are more likely to have serious illness as a result. Based on available information, pregnant people seem to have the same risk as adults who are not pregnant.

However, we do know that

  • Pregnant people have changes in their bodies that may increase their risk of some infections.
  • Pregnant people have had a higher risk of severe illness when infected with viruses from the same family as COVID-19 and other viral respiratory infections, such as influenza.

 

Source: CDC

Last Updated 04/10/2020 - 22:23

This is not meant to be a complete list of stores and this information is subject to change.  Please contact your local Marin retailer to verify if/when special shopping hours are available.

  • Costco
    • Members aged 60+
    • Monday - Friday
    • 9:00am - 10:00 am
  • Nugget Markets (Novato, Corte Madera and Tiburon)
    • 65+
    • Tuesdays and Thursdays
    • 7:00am - 8:00am
  • Safeway
    • Senior citizens and at-risk members of our community
    • Tuesdays, Thursdays & Sundays
    • 6:00am - 9:00am
  • Target
    • Reserved for vulnerable guests
    • San Rafael: Tuesdays and Wednesdays from 8:00am - 9:00am
    • Marin City: Tuesdays and Wednesdays from 7:00am - 8:00am
  • Whole Foods
    • 60+ or high-risk members of our community
    • Wednesdays and Fridays
    • 7:00am - 8:00am
Last Updated 07/16/2020 - 14:42

Visit the CDC “Protect Yourself” for the most up to date information.

Source: CDC

Last Updated 06/25/2020 - 18:16

COVID-19 is a new disease and there is limited information regarding risk factors for severe disease.

 

Based on currently available information and clinical expertise, older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19.

 

Visit the CDC to learn more: https://www.cdc.gov/coronavirus/2019-ncov/need-extra-precautions/people-at-higher-risk.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fspecific-groups%2Fhigh-risk-complications.html

 

Source: CDC

Last Updated 04/10/2020 - 22:20

Visit the CDC  for tips on managing stress and coping.  Additional resources include: 

  • Disaster Distress Helpline: Call 1-800-985-5990 (TTY 800-846-8517) or text TalkWithUs to 66746 for 24/7 support.
  • Crisis Text Line: Text HOME to 741741 for 24/7 crisis support.
  • California Suicide & Crisis Hotlines: Find phone numbers and links to all the suicide and crisis hotlines by county in California.
  • 24/7 National Suicide Prevention Lifeline: (800) 273-8255; En Espanol (888) 628-9454 Linea Nacional de Prevención del Suicidio
  • California Peer-Run Warm Line: Call 1-855-845-7415 for 24/7 non-emergency support.
  • The Friendship Line is available 24/7 as a crisis helpline for older adults: 800-971-0016 or you can text HOME to 741741 if you are feeling depressed, sad, or going through any kind of emotional crisis. A crisis worker will text you back immediately if you prefer text over the phone, this is a free service.
  • Crisis Stabilization Unit: (415) 473-6666
  • Mobile Crisis Team: (415) 473-6392
Last Updated 07/08/2020 - 12:03

Visit the CDC “Protect Yourself” for the most up to date information.

Last Updated 04/10/2020 - 22:14

Based on currently available information and clinical expertise, older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19.

 

For more information visit: https://www.cdc.gov/aging/covid19-guidance.html

Last Updated 04/10/2020 - 22:13

You can take your pet to the veterinarian or pet hospital. Please call first to determine if the vet has any restrictions in place.

You can walk your dog and use dog parks, so long as you abide by all social distancing requirements and maintain a minimum distance of six feet between individuals or groups of individuals from different households at all times.  Face coverings must be worn as required by the Health Officer Order for Face Coverings.  Water fountains, benches and other high-touch areas within dog parks remain off limits.  Individuals accessing dog parks should plan to bring along sufficient water for themselves and their dogs to the park.  Individuals accessing dog parks should minimize contact with gates and handles, and should bring along protective gear such as gloves and/or hand sanitizer as appropriate. 

Also note that the Centers for Disease Control and Prevention has released guidance advising that you treat pets as you would your human family members – you must therefore limit your interactions with dogs outside of your household.  If a person inside your household becomes sick, isolate that person from everyone else, including pets.
 

Last Updated 06/09/2020 - 10:05

Yes. Be extremely cautious when providing care to vulnerable people and ensure that you protect them and yourself by following social distancing guidelines such as washing hands before and after, using hand sanitizer, maintaining at least 6 feet of distance when possible, and coughing or sneezing into a tissue, wearing a face covering, as recommended in the Health Officer’s April 17, 2020 guidance, except if a face covering is not recommended (e.g., for children 2 and younger, or anyone who has trouble breathing or is unable to remove a face covering without assistance); and stay home if you are sick.

Last Updated 07/13/2020 - 11:11

Yes.  All employees of hospitals, clinics, and other organizations that provide healthcare, provide services to healthcare organizations, provide needed supplies to healthcare organizations, or otherwise maintain healthcare operations of all kinds may continue working. 

The Health Order does not advise or encourage health care workers over 60 to stop reporting to work. 

Last Updated 04/29/2020 - 15:51

The following resources are available to help people who may be experiencing distress or heightened anxiety right now:

  • 24/7 Behavioral Health Recovery Services Access Line: (888) 818-1115
  • 24/7 Crisis Stabilization Unit: (415) 473-6666
  • 24/7 National Suicide Prevention Lifeline: (800) 273-8255;
    Linea Nacional de Prevención del Suicidio (en Espanol): (888) 628-9454
  • If you are experiencing an emergency please call 911 immediately
Last Updated 07/13/2020 - 11:17

All participants in group counseling services must attend meetings remotely if they are equipped to do so. Groups should make accommodations for remote support to the maximum extent feasible. If remote participation is not feasible or advisable under the circumstances, participation may occur in person provided that there is compliance with the social distancing requirements set forth in the Order, including maintaining at least 6 foot distance between individuals and capping group size to reduce in-person interactions.  

Last Updated 04/29/2020 - 15:18

Yes, mental health appointments can continue. Patients should consult with their practitioners to determine whether it is appropriate and feasible to conduct individual mental health appointments remotely.  

Last Updated 04/29/2020 - 15:18

Yes. The Order exempts travel by court order or law enforcement.

Last Updated 05/04/2020 - 14:53

That depends. If the friends or family members that live in another household/living unit are part of your “Social Bubble", then yes, this would be allowed as long as the visit happens outdoors and follows all other guidance for Social Bubbles. If the intended visit would be outside of your existing Social Bubble (stable cohort of 12 or less), it would not be permitted.

Last Updated 07/08/2020 - 16:25

Generally no. There are limited exceptions, such as if you are going to the hospital with a minor who is under 18 or someone who is developmentally disabled and needs assistance. For most other situations, the order prohibits non-necessary visitation to these kinds of facilities except at the end-of-life. This is difficult, but necessary to protect hospital staff and other patients. More info: https://www.marinhhs.org/sites/default/files/files/public-health-updates/ph_alert_hospitalvisitation_02020315.pdf

Last Updated 04/29/2020 - 16:01

Yes, the Order permits nannies and babysitters caring for a child in the child’s own home to continue working. If families opt to have playdates, they need to keep playdates as a singular cohort. Keep the same group together and do not introduce or rotate members. By rotating members of the group, it allows kids to “pollinate” another group, which goes against the social/physical distancing practices. Play dates should follow the same guidelines for childcare centers that was issued on March 13.

Last Updated 05/04/2020 - 14:53

No. Recreational areas with equipment that lots of people touch or areas where people gather close together, like playgrounds must be closed and you cannot use them while the Order is in effect.

Last Updated 07/09/2020 - 17:07