Specific Populations

Schools, soup kitchens, food banks, and other entities that provide free or reduced priced food or meals to the public are encouraged to continue providing these services. You must pick up and take away the food or have it brought to you. Do not eat on the premises. 

Last Updated 04/29/2020 - 14:37

Visit CDC for information to help you keep your children healthy.

Last Updated 04/10/2020 - 23:30

Visit the CDC COVID-19 information for tips on how to talk to children and teens about COVID-19. 

Last Updated 04/10/2020 - 23:29

Check in with your loved ones often. Virtual communication can help you and your loved ones feel less lonely and isolated. Consider connecting with loved ones by:

  • Telephone
  • Email
  • Mailing letters or cards
  • Text messages
  • Video chat
  • Social media

Source: CDC

Last Updated 04/10/2020 - 23:11

To contact us for essential services, please call Public Health at 415-473-7191.

Note: this number is for non-medical questions about COVID-19 (Coronavirus).

Hours of Operation: Monday – Friday, 9:30am to 12pm and 1pm to 5pm.


  • Adult Protective Services: 415-473-2774
  • Skilled Nursing/Assisted Living Ombudsman: 415-473-7446
  • Child Protective Services: 415-473-7153
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1-877-410-8817
  • General Relief: 415-473-3450
  • Behavioral Health and Recovery Services Access Line: 1-888-818-1115
  • Information and Assistance - for older adults, persons with disabilities, and family caregivers: 415-457-INFO (415-457-4636)

Starting March 17, 2020, most County of Marin Health and Human Services offices and public spaces are closed. Please call ahead if you have an appointment or are required to be assisted in-person.

Last Updated 04/10/2020 - 22:39

Ritter Center – Will be opening on Wednesday, 3/25 for case management

  • (In progress) Will be providing emergency financial assistance screenings over the phone
  • Public health/general information table coming Wednesday 3/25
Last Updated 04/10/2020 - 22:38

The following Health (Medical) Clinics will be seeing patients on a limited basis due to COVID19 protocols:

  • Ritter (hours TBD)
  • Marin City Health and Wellness (hours TBD)
  • Marin Community Clinics; call 415-448-1500
Last Updated 05/08/2020 - 14:40
  • San Rafael: Breakfast to go - St. Vincent de Paul Society 6:30 am-8:30am
  • San Rafael: Lunch to go - St. Vincent de Paul Society 11:00 am-1:00 pm
Last Updated 04/10/2020 - 22:36

Restrooms and phone charging are available when using the shower.

Call to schedule a shower: (415) 497-1318

  • Novato Downtown Streets Team
    • Monday / Wednesday, 6:00–8:40 am,
    • 816 State Access Road
    • Bus Route: 49
    • No appointment necessary this location only
  • San Rafael Health & Wellness Campus
    • Thursday, 6:00-8:10 am and Monday / Wednesday, 6:00–8:40 pm
    • 3270 Kerner Blvd
    • Bus Routes: 29, 35, 36
  • San Rafael Community Center on B Street
    • Monday / Thursday, 12:00–3:00 pm
    • 618 B St
  • Sausalito Marinship Park
    • Tuesday / Friday, 8:00–10:40 am
    • Testa Street at Marinship Way
    • Bus Routes: 71X, 30, 92
Last Updated 04/10/2020 - 22:36

NOTE: The parks listed below are open for these services, even if they are closed to other visitors.

  • San Rafael: St. Vincent de Paul Society
  • San Rafael: Boyd Park
  • San Rafael: Library
  • San Rafael: Circle K/Burger King at Francisco East & Bellam
  • San Rafael: Ritter Center
  • Novato: Binford Road
  • Novato: Taco Bell on Rowland
Last Updated 04/10/2020 - 22:35

For assistance, please contact the Disability Rights California confidential intake line at 1-800-776-5746, available 9:00 am - 4:00 pm, Monday through Friday or For TTY call: 1-800-719-5798.


Disability Rights California can help you if:

  • You have questions about your legal rights during an outbreak.
  • Are seeing information that is not accessible from other agencies.
  • Feel you are experiencing an extra layer of disability discrimination during this time.
  • We can talk to you about your questions, determine how we can help, and get you the information that you need.
Last Updated 04/10/2020 - 22:34

Information and Assistance - for older adults, persons with disabilities, and family caregivers: 415-457-INFO (415-457-4636). 

Last Updated 04/10/2020 - 22:29

We do not currently know if pregnant people have a greater chance of getting sick from COVID-19 than the general public nor whether they are more likely to have serious illness as a result. Based on available information, pregnant people seem to have the same risk as adults who are not pregnant.

However, we do know that

  • Pregnant people have changes in their bodies that may increase their risk of some infections.
  • Pregnant people have had a higher risk of severe illness when infected with viruses from the same family as COVID-19 and other viral respiratory infections, such as influenza.


Source: CDC

Last Updated 04/10/2020 - 22:23
  • Costco (Novato): Tuesday’s and Thursday’s - 8am to 9am
  • Nugget Markets (Novato, Corte Madera and Tiburon): 7am daily
  • Safeway: Tuesday’s and Thursday’s - 7am to 9am
  • Target: Wednesday’s - 8am
  • Whole Foods: 8am - 9am daily


This is not meant to be a complete list of stores and this information is subject to change.  Please contact your local Marin retailer to verify if special shopping hours are available.

Last Updated 04/10/2020 - 22:23

Visit the CDC “Protect Yourself” for the most up to date information.

Source: CDC

Last Updated 04/10/2020 - 22:21

COVID-19 is a new disease and there is limited information regarding risk factors for severe disease.


Based on currently available information and clinical expertise, older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19.


Visit the CDC to learn more: https://www.cdc.gov/coronavirus/2019-ncov/need-extra-precautions/people-at-higher-risk.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fspecific-groups%2Fhigh-risk-complications.html


Source: CDC

Last Updated 04/10/2020 - 22:20

Visit the CDC  for tips on managing stress and coping.  Additional resources include: 

Last Updated 04/10/2020 - 22:32

Visit the CDC “Protect Yourself” for the most up to date information.

Last Updated 04/10/2020 - 22:14

Based on currently available information and clinical expertise, older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19.


For more information visit: https://www.cdc.gov/aging/covid19-guidance.html

Last Updated 04/10/2020 - 22:13

You can walk your dog but you cannot use dog parks.  Be sure that you distance yourself at least six feet from others who are not part of your household.  


You can take your pet to the veterinarian or pet hospital. Please call first to determine if the vet has any restrictions in place.

Last Updated 04/10/2020 - 22:04

Yes. Be extremely cautious when providing care to vulnerable people and ensure that you protect them and yourself by following social distancing guidelines such as washing hands before and after, using hand sanitizer, maintaining at least 6 feet of distance when possible, and coughing or sneezing into a tissue, wearing a face covering, as recommended in the Health Officer’s April 17, 2020 guidance, except if a face covering is not recommended (e.g., for children 12 and younger, or anyone who has trouble breathing or is unable to remove a face covering without assistance); and stay home if you are sick.

Last Updated 04/29/2020 - 16:29

Yes.  All employees of hospitals, clinics, and other organizations that provide healthcare, provide services to healthcare organizations, provide needed supplies to healthcare organizations, or otherwise maintain healthcare operations of all kinds may continue working. 

The Health Order does not advise or encourage health care workers over 60 to stop reporting to work. 

Last Updated 04/29/2020 - 15:51

The following resources are available to help people who may be experiencing distress or heightened anxiety right now:   

  • 24/7 Behavioral Health Services Mental Health and Substance Use Access and Assessment: (888) 818-1115 

  • 24/7 Crisis Stabilization Unit: (415) 473-6666  

  • 24/7 National Suicide Prevention Line: (800) 273-8255 

  • If you are experiencing an emergency please call 911 immediately. 

Last Updated 04/29/2020 - 15:34

All participants in group counseling services must attend meetings remotely if they are equipped to do so. Groups should make accommodations for remote support to the maximum extent feasible. If remote participation is not feasible or advisable under the circumstances, participation may occur in person provided that there is compliance with the social distancing requirements set forth in the Order, including maintaining at least 6 foot distance between individuals and capping group size to reduce in-person interactions.  

Last Updated 04/29/2020 - 15:18

Yes, mental health appointments can continue. Patients should consult with their practitioners to determine whether it is appropriate and feasible to conduct individual mental health appointments remotely.  

Last Updated 04/29/2020 - 15:18

Yes. The Order exempts travel by court order or law enforcement.

Last Updated 05/04/2020 - 14:53

No.  For your safety as well as their safety, you are not allowed to visit friends or family members outside your own household.  We need to help each other fight the spread of COVID-19 by staying at home.

Last Updated 04/29/2020 - 13:47

Generally no. There are limited exceptions, such as if you are going to the hospital with a minor who is under 18 or someone who is developmentally disabled and needs assistance. For most other situations, the order prohibits non-necessary visitation to these kinds of facilities except at the end-of-life. This is difficult, but necessary to protect hospital staff and other patients. More info: https://www.marinhhs.org/sites/default/files/files/public-health-updates/ph_alert_hospitalvisitation_02020315.pdf

Last Updated 04/29/2020 - 16:01

Yes, the Order permits nannies and babysitters caring for a child in the child’s own home to continue working. If families opt to have playdates, they need to keep playdates as a singular cohort. Keep the same group together and do not introduce or rotate members. By rotating members of the group, it allows kids to “pollinate” another group, which goes against the social/physical distancing practices. Play dates should follow the same guidelines for childcare centers that was issued on March 13.

Last Updated 05/04/2020 - 14:53

No. Recreational areas with equipment that lots of people touch or areas where people gather close together, like playgrounds, picnic areas, barbecue areas, and dog parks, must be closed and you cannot use them while the Order is in effect.

Last Updated 05/04/2020 - 14:55

Schools, soup kitchens, food banks and other entities that provide free or reduced priced food goods or meals to students or other members of the public are encouraged to continue providing these services. However, food provided by these establishments to the public may not be eaten on the premises but must be delivered or taken away for consumption. To find food resources near you, look at the SF-Marin Food Bank’s Food Locator: https://foodlocator.sfmfoodbank.org/

Last Updated 04/10/2020 - 22:41