People with existing health issues

Visit the CDC “Protect Yourself” for the most up to date information.

Source: CDC

Last Updated 06/25/2020 - 18:16

COVID-19 is a new disease and there is limited information regarding risk factors for severe disease.


Based on currently available information and clinical expertise, older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19.


Visit the CDC to learn more:


Source: CDC

Last Updated 04/10/2020 - 22:20

Yes. Be extremely cautious when providing care to vulnerable people and ensure that you protect them and yourself by following social distancing guidelines such as washing hands before and after, using hand sanitizer, maintaining at least 6 feet of distance when possible, and coughing or sneezing into a tissue, wearing a face covering, as recommended in the Health Officer’s April 17, 2020 guidance, except if a face covering is not recommended (e.g., for children 12 and younger, or anyone who has trouble breathing or is unable to remove a face covering without assistance); and stay home if you are sick.

Last Updated 04/29/2020 - 16:29

The following resources are available to help people who may be experiencing distress or heightened anxiety right now:   

  • 24/7 Behavioral Health Services Mental Health and Substance Use Access and Assessment: (888) 818-1115 

  • 24/7 Crisis Stabilization Unit: (415) 473-6666  

  • 24/7 National Suicide Prevention Line: (800) 273-8255 

  • If you are experiencing an emergency please call 911 immediately. 

Last Updated 04/29/2020 - 15:34

All participants in group counseling services must attend meetings remotely if they are equipped to do so. Groups should make accommodations for remote support to the maximum extent feasible. If remote participation is not feasible or advisable under the circumstances, participation may occur in person provided that there is compliance with the social distancing requirements set forth in the Order, including maintaining at least 6 foot distance between individuals and capping group size to reduce in-person interactions.  

Last Updated 04/29/2020 - 15:18

Yes, mental health appointments can continue. Patients should consult with their practitioners to determine whether it is appropriate and feasible to conduct individual mental health appointments remotely.  

Last Updated 04/29/2020 - 15:18

Generally no. There are limited exceptions, such as if you are going to the hospital with a minor who is under 18 or someone who is developmentally disabled and needs assistance. For most other situations, the order prohibits non-necessary visitation to these kinds of facilities except at the end-of-life. This is difficult, but necessary to protect hospital staff and other patients. More info:

Last Updated 04/29/2020 - 16:01